Ace65 treats your personal information as it would its own asset. This privacy policy is written in plain language — covering what data we collect, why we collect it, how we keep it secure, and what rights you have. No legal jargon.
How Your Data Is Managed at Ace65 – At a Glance
Ace65 only collects the information that is genuinely necessary to provide its services. No unnecessary data is requested or collected.
Your data is protected through 256-bit SSL encryption, encrypted databases, and regular security audits. Ace65's security standards are on par with those of a bank.
Your personal data, payment information, and gaming history are never sold or shared with advertisers or third parties. Not ever.
At Ace65, you can view, correct, or request deletion of your personal data at any time. You have full control over your information.
Your betting history, win/loss records, and payment details are completely private. Even Ace65 staff can only access the information relevant to their specific role.
You can opt out of promotional messages from Ace65 at any time. Disable notifications with a single tap from the app's settings.
Types of Information Ace65 Uses to Deliver Its Services
Full name, date of birth, and national ID number. Required for KYC verification. This information is stored in encrypted form.
Mobile number and email address. Used for account verification, notifications, and support.
Masked payment method details. Full bKash or Nagad numbers are never exposed — they are always masked.
Betting history, win/loss records, and preferred sports. Used for Responsible Gaming monitoring and service improvement.
Device type, operating system, and IP address. Used for fraud prevention and security purposes.
Which pages you visit most and how long you spend on them. This data is analyzed anonymously to improve the app and website experience.
Ace65 collects data in three ways. First, information you provide directly — such as your name, mobile number, email, or ID details submitted during registration or KYC verification. Second, data collected automatically — when you use the Ace65 app or website, device information, browsing history, and session data are recorded automatically. Third, data from third parties — limited information is received from payment gateways during payment verification.
Ace65 never accesses your phone's contacts, photo gallery, or any other personal files without your permission. App permission requests are strictly limited to required functions.
When installing the Ace65 app, the permissions requested are camera (for KYC selfie verification), storage (for document uploads), and notifications (for match alerts). Nothing beyond that is asked for.
The information Ace65 collects is used for the following purposes:
Ace65 never sells your data or shares it with third parties for commercial purposes. Every use of your data has a clear and legitimate reason.
Ace65 generally does not share your personal data with any third parties. However, limited sharing may occur in the following circumstances:
Important: Ace65 never shares or sells your data with advertisers, data brokers, or marketing companies. This is a core principle with no exceptions.
Ace65 does not retain data beyond what is necessary. Retention periods vary depending on the type of information:
After the defined retention period, your data is automatically and securely deleted or anonymised so it can no longer be linked to you.
Ace65 follows the highest industry standards for protecting your data, with both technical and organisational measures in place.
In the event of a data breach or security incident, Ace65 follows a policy of notifying affected users within 72 hours — in line with GDPR guidelines.
The Ace65 website uses cookies. Cookies are small text files stored in your browser that help improve your experience.
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Essential | Login sessions, security tokens | Session | No (Required) |
| Performance | Page load times, error detection | 30 Days | Yes |
| Functionality | Language preference, theme settings | 1 Year | Yes |
| Analytics | Anonymous Usage Pattern Analysis | 90 Days | Yes |
Ace65 does not use any third-party advertising or tracking cookies. Optional cookies can be disabled at any time from your browser settings.
As a registered user of Ace65, you have a number of rights over your own data. To exercise these rights, get in touch with the support team via email or live chat.
You can request a report of all information Ace65 holds about you. The report will be sent within 30 days.
You can request corrections to any inaccurate information. Changes can also be made directly from your profile in the app.
You may request account closure and deletion of your personal data. Data required for legal compliance will be retained.
You may request an export of your data in a machine-readable format.
You can request that your data not be used for specific purposes — for example, opting out of marketing messages.
You can object to the processing of your data for specific reasons. Ace65 will evaluate your grounds and respond accordingly.
Ace65 strictly refrains from collecting data or providing services to anyone under the age of 18. Age is verified during registration and reconfirmed via national ID through the KYC process.
If we become aware that a minor's data has been collected by mistake, the account will be closed immediately and all collected data will be deleted within 24 hours. If you suspect this has occurred, please contact our support team right away.
Ace65 uses world-class cloud servers with data centres located across multiple countries. This means your data may occasionally be processed on servers outside Bangladesh.
All data transfers are carried out with appropriate safeguards in place. The cloud providers we use comply with GDPR and international data protection standards. Their data centres are ISO 27001 certified.
Ace65's privacy policy applies in full to your data regardless of server location. The level of data protection does not change.
Ace65 may update this privacy policy from time to time — when new services are introduced, regulations change, or to provide better data protection. The date of each update will be noted at the top of the page.
Users will be notified at least 14 days in advance via email or in-app notification if any significant changes are made. For minor updates, refreshing the page is considered sufficient.
Continuing to use Ace65 after any policy update constitutes your acceptance of the revised terms. If you do not agree, you have the right to close your account and request deletion of your data.
Contact: For any questions or requests regarding the Privacy Policy support@ace65.myEmail us at or reach out via the app's live chat in Bengali.
There's an understandable wariness in Bangladesh about sharing personal information on online platforms. People hesitate to provide phone numbers, national ID details, or payment information — and that's completely reasonable. Many platforms in the country have misused this kind of data.
Ace65 takes that concern seriously. From the outset, our goal has been to build a privacy framework that works in practice, not just on paper. Before any information you provide on the Ace65 platform is collected, you are clearly informed of why it is being collected and how it will be used.
When you enter your mobile number or payment details on Ace65, that information is never sent directly to our servers. All communication between your device and our servers is fully encrypted using 256-bit SSL — the same standard used by online banking portals.
Once data reaches our servers, sensitive information — such as national ID numbers or payment method details — is stored in a separate encrypted database. Even Ace65's technical staff cannot access this data directly. It can only be accessed by specific authorized systems during defined verification processes.
Payment security is the top concern for users in Bangladesh. When you link your bKash or Nagad number on Ace65, the full number is never stored — instead, a code is generated through tokenisation. This code is used during payment processing, not your actual number.
This means that even if someone were to gain access to Ace65's database, they would not be able to retrieve your full bKash or Nagad number. The stored token is useless anywhere else.
In the Ace65 app, go to the Privacy & Data section to see what information is stored. To correct any details, update them directly from your profile. To download your data or delete your account, submit a request to support — it's typically handled within 24 hours.
To stop receiving marketing messages, go to Notification Settings in the app and turn off promotional notifications. You will still receive important gaming-related alerts — such as successful withdrawal confirmations or match start reminders — only bonus offer messages will be turned off.
Registering with Ace65 means joining a platform that treats your data as something to protect, not exploit. Safeguarding your personal information is an integral part of the service we provide.
Your data is protected, your payments are secure, and your privacy is guaranteed at Ace65. Register for free and get a 150% welcome bonus on your first deposit.
A transparent privacy policy, top-tier data protection, and full support in Bengali — join Ace65 and bet with complete peace of mind.
18+ | Play Responsibly | Terms Apply